Refund and Returns Policy

At kavirra.shop, customer satisfaction and trust are fundamental to our business. If you are not completely satisfied with your Packing Cube Sets purchase, we provide a structured return process under specific conditions outlined below.

Return Window

We offer a 28 day return window. You have 28 days from the date your order is delivered to submit a return request for eligible Packing Cube Sets.

Return Eligibility Criteria

To qualify for a valid return, your item must meet the following mandatory requirements:

  • The Packing Cube Sets must be in unused, unaltered, and undamaged original condition.
  • The product must remain in its original packaging with all zippers, labels, and protective wrapping intact.
  • Proof of purchase or your original order confirmation receipt from kavirra.shop must be provided.

Exclusions and Non Returnable Items

Please review the following exceptions where returns and refunds are strictly not accepted:

  • Custom Made Products: Custom made or personalized Packing Cube Sets cannot be returned or refunded.
  • Sale Items: All promotional or discounted sale items are final sale. Sale items we don’t accept refunds.
  • Change of Mind: We do not accept returns or process refunds for change of mind after order shipment.

No Exchanges Policy

We don’t accept exchange requests under any circumstances. If you require a different color, size, or set configuration of Packing Cube Sets, please return your eligible item through our standard return process and place a new order on kavirra.shop.

Return Shipping Costs and Restocking Fees

Customers are responsible for paying all return shipping label costs and return postage fees. Additionally, a flat restocking fee of $5.00 USD will be deducted from your final refund amount to cover item inspection and handling overhead.

How to Initiate a Return

To start a return request, please contact our support team at info@kavirra.shop with your original order number and photos of the item. Return shipments sent without prior authorization will not be accepted.

Refund Processing Time

Once your returned Packing Cube Sets are received and inspected at our facility, we will notify you via email regarding the approval or rejection of your refund. If approved, your refund will be processed back to your original PayPal account within 7 business days. Original shipping charges are non refundable.

Late or Delayed Refunds

If you have not received your approved refund after 7 business days, please check your PayPal account balance first. If the transaction is still missing, please contact our customer care team at info@kavirra.shop for immediate assistance.

Contact Information

If you have questions regarding our Return and Refund Policy, please reach out using our business contact details below:

  • Store Name: KAVIRRA
  • Customer Support Email: info@kavirra.shop
  • Business Phone Number: +15623474290
  • Physical Business Address: 2920 70th St #2, Long Beach, CA 90805, USA
  • Google Maps Location: View Business Location on Google Maps
  • Operating Business Hours: Monday through Friday, 9:00 AM to 5:00 PM EST (Eastern Standard Time)